Privacy Policy

Effective Date: May 6, 2026 Last Updated: May 6, 2026

Asteri Sports Training Center, LLC ("Asteri," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we collect from you when you visit our website, use our mobile application, or interact with our facility (collectively, the "Services"), and how we collect, use, maintain, protect, and disclose that information.

By using our Services, you agree to the collection and use of information in accordance with this policy.

Personal Information You Provide

• Name, email address, phone number, and mailing address
• Date of birth and athlete information (sport, age group, skill level, team affiliation)
• Parent or guardian contact information for minor athletes
• Emergency contact information
• Payment information (processed securely through our third-party payment processors)
• Account login credentials
• Photos or video footage submitted by you or captured during sessions, lessons, or events

Information Automatically Collected

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited, time and date of access)
• Usage data (features used, bookings made, sessions attended)
• Location data, if you enable location services on your device

Information from Third Parties

• Booking, scheduling, and payment information from our software providers
• Information from social media platforms if you choose to connect them

We use the information we collect to:

• Create and manage your account
• Process bookings, lessons, memberships, and event registrations
• Process payments and send billing communications
• Communicate with you about your account, sessions, schedule changes, and facility updates
• Send marketing communications (which you can opt out of at any time)
• Provide customer support
• Improve our Services and develop new features
• Track athlete progress and training metrics
• Comply with legal obligations and enforce our agreements
• Protect the safety and security of our facility, staff, and members

We comply with the Children's Online Privacy Protection Act ("COPPA"). Many of our athletes are minors, and we take the privacy of children seriously.

• We collect personal information from children under 13 only with verifiable parental consent.
• A parent or guardian must create the account and authorize the child's participation.
• Parents have the right to review their child's information, request deletion, and refuse further collection at any time.
• We do not sell or share children's personal information for marketing purposes.

To review or delete your child's information, contact us at info@asterisp.com.

We do not sell your personal information. We may share information with:

Service Providers

• Payment processors (Square and Upper Hand)
• Booking and scheduling software providers
• Email and SMS communication platforms
• Cloud hosting and data storage providers
• Analytics and performance tracking providers

These providers are contractually required to protect your information and use it only for the services they provide to us.

Coaches and StaffOur coaches and authorized staff may access athlete information necessary to deliver training services.

Legal RequirementsWe may disclose information if required by law, subpoena, or court order, or to protect the rights, property, or safety of Asteri, our members, or others.

Business TransfersIf Asteri is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We use reasonable administrative, technical, and physical safeguards to protect your information. Payment information is processed through PCI-compliant payment processors and is not stored on our servers. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Opt out of the sale or sharing of your information (we do not sell personal information)
• Receive a copy of your information in a portable format

To exercise any of these rights, contact us at info@asterisp.com.

Marketing Opt-OutUnsubscribe from marketing emails using the link at the bottom of any email. To opt out of SMS messages, reply STOP to any text from us.

Our facility may take photographs or video during lessons, camps, events, and tournaments for promotional or instructional purposes. By participating in our programs, you consent to the use of such media unless you submit a written opt-out request to info@asterisp.com.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information.

We retain personal information for as long as your account is active or as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our Services after changes means you accept the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us:

Asteri Sports Training Center, LLC483 Long Point Rd Mount Pleasant, SC 29464 📧 info@asterisp.com📱 843-942-8796